Return and Refund Policy

At our store, we work to offer high-quality products and ensure customer satisfaction.

Returns

We accept returns within 14 days of receiving the order. To be eligible, the product must be unused, in perfect condition, and in its original packaging.

Personalized Products

Since our products are made on demand, we do not accept returns due to change of mind or incorrect size selection. Returns will only be accepted in cases of manufacturing defects or order errors.

Defective or Incorrect Products

If you receive a defective or incorrect product, please contact us within 7 days of delivery and provide photos of the item. We will offer you a replacement or a full refund.

Refunds

Once your request has been approved, we will process the refund within 5 to 10 business days using the original payment method.

Shipping Costs

Shipping costs are non-refundable, except in cases where the product is defective or was sent by mistake.

Contact

For any request, you can contact us through our customer support email.

We reserve the right to modify this policy at any time to adapt to legal or operational changes.